We value the feedback and reviews from our customers. We enlisted the help of Dun and Bradstreet to perform a company assessment. They contacted several of our clients via phone and e-mail and asked them how they felt about our company and to provide a review.
We received an overall score of 96% on the Dun & Bradstreet Open Ratings assessment based upon our customer’s answers to the questions in the following categories:
How reliably do you think this company follows through on its commitments?
How closely did your final total costs correspond to your expectations at the beginning of the transaction?
How well do you think the product/service delivered matched your order specifications and quantity?
How satisfied do you feel about the timeliness of the product/service delivery?
How satisfied do you feel about the quality of the product/service provided by this company?
How easy do you think this company is to do business with?
How satisfied do you feel about the attitude, courtesy, and professionalism of this company’s staff?
How satisfied do you feel about the customer support you received from this company?
How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction?